One2One Project (West Lothian Council)

Who is this for?

  • Must have enduring mental health difficulties and struggle to engage with mainstream services
  • Required to have other barriers such as criminal convictions, homelessness, addictions, care experience, physical disability
  • People aged 16 years old and older

Who provides this?

  • West Lothian Council


The One2One project provides tailored benefit advice and support for vulnerable people who are experiencing long and enduring mental health difficulties.

The One2One project is funded by the European Social fund and consists of a team of 8 dedicated advisors. It forms part of West Lothian Council’s Advice Shop.

The project offers intensive, goal-orientated support on a one-to-one basis if you are struggling to cope alone, or are finding it difficult to engage with services effectively.

The project aims to help you find positive ways to achieve set goals, stabilise their situation and empower them to engage with services more effectively.

How do I access this?

  • Public parking available
  • Wheelchair access
  • Translation service available
  • Information in community languages
  • Currently affected by some restrictions due to Covid

Is there a cost?


Is there a waiting list?


Location information

  • Public parking available
  • Wheelchair access

Opening times

Monday 8.30 am – 5.00 pm
Tuesday8.30 am – 5.00 pm
Wednesday8.30 am – 5.00 pm
Thursday8.30 am – 5.00 pm
Friday8.30 am – 4.00 pm

Contact Details

Bathgate Partnership Centre, South Bridge Street, Bathgate, EH48 1TS


One2One Project Self Referral Form
(219.42 KB pdf)

Types of support on offer:

Information and advice
Support in person
Support on the phone

Type of services on offer:

Black and minority ethnic communities
Housing, benefits, debt
Long term conditions/disabilities
Older people
Substance use
Survivors of abuse
Young people

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